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Thank you for

dropping by!

 

On May 31, 2024 we will be closing our doors at North Hill Centre.

 

We are clearing our entire inventory at 20 % off

The 20% discount will be applied at checkout for online sales.

 

Thank you to all of our customers and staff

for their support over the last 33 years we have been in business.  

We truly appreciate it!

 

Shipping & Returns

Returns 

Our in-store exchange policy is as follows: exchanges only accepted within 14 days of purchase with receipt for items in original packaging and in store bought condition. Items should be unopened and not damaged with tags still attached in the case of plush. Store credit or exchange issued for returns with gift receipt or gift cards. DISCOUNTED ITEMS ARE FINAL SALE.

 

For shipped orders, the return policy is as follows: Returns and exchanges accepted within 60 days with receipt for items in original packaging and in store-shipped condition. Items should be unopened and not damaged, with tags still attached in the case of plush. Please email return requests to enquiries@gamespeopleplay.ca.  We will provide a return authorization number to include with your shipment. Returns without an RA number will not be accepted. To be eligible for a return, your item must be unused and in the same condition that it was shipped in. It must also be in the original packaging, unopened. Gift certificates are not returnable.  

 Once you receive an authorization to return your product, ship to:

 

Games People Play inc.
 
#1679, 1632-14 Ave NW

 North Hill Centre

 Calgary, AB

 T2N 1M7 Canada.

   

When shipping returns, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item. All shipping charges for returns are the responsibility of the Client. 

 


Refunds (if applicable) 
Once your authorized return is received and inspected, we will send you an email to notify you that we have received your returned item. If a refund is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Only regular priced items may be returned, discounted and sale items cannot be returned or refunded. 

 

Shipping Damages

Games People Play should be notified of shipping damages via email within 48 hours of receipt of your package: enquiries@gamespeopleplay.ca